Matt Hartley

Matt Hartley

Community Manager

Washington State, USA

About Me

I’m the community manager for the OpenShot project. I handle the community management elements of OpenShot - Social, Reddit, end-user to developer outreach, that’s me. I have worked with Linux desktops for well over a decade, my operating system experience consists of both Windows and Linux operating platforms. I’ve also worked as a podcast producer, co-host and technology writer. For OpenShot inquiries, email me at matt(at)openshot.org and for all other inquiries, you can reach me at matt(at)matthartley.com

Experience

Community Manager
May 2020 - Present · OpenShot Studios, LLC
I handle end user questions on social media and GitHub, community outreach. I also provide how-tos and teach others how to use the OpenShot video editor using video tutorials.
WordPress Administrator
June 2017 - Present · Contract Work
Installation, repair and overall day-to-day management of WordPress websites for contract clients. Additional tasks include backup management, hardening WordPress installations, integrating video/audio into existing WordPress sites.
Founder & Contributor
Aug 2015 - Jan 2020 · Freedom Penguin
Worked closely with contributors, editors and the Freedom Penguin community. Created written and video content about Linux. Responsible for WordPress hosting and management of the website’s back-end functionality, security.
Freelance Contributor
June 2007 - July 2018 · Datamation
Wrote editorial articles on Linux/Open Source software for Datamation.com. Articles presented offer an in-depth topic analysis.
Community Manager / Freelance Consultant
Feb 2006 - Dec 2016 · Earth Networks
Built the Earth Networks Backyard Weather Community from the ground up. Moderated posts and approved member requests. Provided back-end support for the community website, also helped beta test new consumer and professional weather monitoring software. I also handled Earth Networks’s Backyard Community social channels.
Founder & Tech
July 2003 - Aug 2008 · Computer Troubleshoot
Managed my own PC Repair Business. Directed the business end of things while handling the technical challenges my clients faced. Tackled typical computer issues, while educating clients on how to best use their PCs.
Producer & Co-Founder
June 2005 - June 2007 · Weezy and The Swish
TechTV’s Laura Swisher, myself and Premiere Radio co-founder Louise Palanker created an audio podcast in the spirit of comedy called ‘Weezy and The Swish.’ Audio production work was handled by Matt Sigman, while I handled the website and RSS/podcasting syndication.

Projects

OpenShot Community
My most recent community management project is working with the OpenShot video editor as the project’s community manager. Opportunities I face include troubleshooting issues that end users may experience. My duties include providing support and casual interaction on social media, how-to videos and providing support on Reddit/r/openshot. When I’m not providing support, I’m fielding community feedback for new features, interacting with volunteer software testers and sharing user created video projects with the rest of the community.
Freedom Penguin Website
I created and built a community around a website called Freedom Penguin. I was the talking head, while other contributors from the Linux community created articles and informational videos that desktop Linux enthusiasts enjoyed. Freedom Penguin was a huge success for a number of years.
Earth Networks Backyard Weather Community
My time at Earth Networks was spent building a community of backyard weather enthusiasts that numbered in the tens of thousands while maintaining the community website. In addition to interacting and sharing user feedback, I helped cultivate a civil ecosystem of discourse while encouraging feedback and engagement.

Skills

Community Building
Troubleshooting
Linux
WordPress management
Blogging